Hello everyone! I’m Tavo and I work as a product designer manager in Brazil. I usually say that I was meant to be a designer… I love being part of big changes, it’s my pleasure to help any of my users to accomplish their routine tasks better, and the thing I like the most in this area, it’s the possibility of work in multiple scenarios, I’ve worked in assurance companies, fintechs, banks, agrobusiness, marketplace and now… I’m part of a team that builds internal systems to help our CX attendants to be more effective in their daily routine. In my latest experience I had the chance of working for internal costumers, and for me is such a pleasure! I really like having users close to me, and in this scenario, it happens a lot.
Using a mix-metohods I usually do quantitative and qualitative researches, interviews, cardsorting… it’s the part where I understand users and business core
Build our projects with speed and quality, using methodoogies like, scrum, design thinking, lean UX and Design Sprints. It’s the moment when business is the core.
There’s no way i’m putting my job for everyone without a test to see if the tasks are really useful.
Definition of metrics and metodologys that could help us to know if we’re achieving our real goal.
Americanas S.A
Americanas S.A
IBM
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